04. My Account

04. My Account

4.1 I have deleted the order delivery email. Where can I find my digital goods?

You can always access your product keys by clicking on the "My Account" icon on the header bar of NextKeys.io. Once there, locate the order you are interested in, and click on "Download". You will be redirected to a page that will display again the keys that were included in that delivery. If you order gets refunded for any reason, the keys will no longer be accessible.

4.2 I had an account on the your old website in 2020. How do I retrieve those purchases?

When we migrated the website to the new platform in 2021, we have also transferred your orders, that should be accessible by logging-in with the same email address you had. If you don't see those orders anymore, or you want to download the product keys again, please reach out our specialists here.